Water Department

The Water Department is responsible for providing an abundant, high quality supply of potable water to the citizens and businesses of Portland. The Water Department maintains the water distribution mains and provides funds for development, extension and improvement of the facilities required to carry out its duties.

The Water Department employs a full-time water technician and utilizes personnel from the Department of Public Works for maintenance of the water distribution system as well as for construction and service connections that are done by staff. Some construction or reconstruction projects and distribution systems are of a size or nature, which necessitates contracting these services to outside individuals or firms. The Water Department provides funds for this work.

The water treatment and distribution systems are regulated by the Michigan Department of Public Health. Revenues for all water system improvements and operating costs are generated by water sales and through special fees such as connection fees, system development charges and special assessments.

The City of Portland is beginning a water meter replacement program in homes and businesses throughout the City. Most water meters in the program are 20 years old or older and have reached the end of their projected life cycle.

The meter and reading device replacement will be performed by SLC Meter. Installers will carry identification and will be driving marked vehicles. City of Portland DPW personnel will manage and work with SLC and residents to ensure the work is done properly and efficiently. The installers will need to enter the home to replace the meter and upgrade the reading device. The work should take between ½ to 1 hour per home to complete. A new cellular transmitter (CT) will be connected to the meter and installed above it in the basement or crawl space. The old outside visual reader will be removed or left in place at your request.

*Please schedule an appointment by visiting www.slcmeter.com and clicking on the appointment link for the City of Portland or call 800-335-1448. 

Hours are Tuesday through Friday from 8 A.M. to 5 P.M. and Saturday from 8 A.M. to 3 P.M.

If you should have any questions or concerns, please call the DPW at 517-647-2948 Monday through Friday 8 A.M. to 3:30 P.M.

SLC Meter Replacement Program FAQs (PDF)